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Privacy Policy

Last Updated: Feburary, 2026

SATMED Health, a EFLPRO Company Limited incorporated in Hong Kong, SARlegal entity located at HONG KONG SAR (“Company,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website www.satmed-health.com (the “Site”), contact us, or interact with our services.

We process personal data in compliance with applicable laws, including:

  • Regulation (EU) 2016/679(General Data Protection Regulation – GDPR) for individuals in the EU/EEA/UK;
  • Applicable US federal and state privacy laws (e.g., CCPA/CPRA for California residents where relevant);
  • Other local laws as applicable.

If we process protected health information (PHI) under US law, we comply with the Health Insurance Portability and Accountability Act (HIPAA) and its regulations where we qualify as a covered entity or business associate (this is uncommon for informational device websites; see section on Health Data below).

  1. Information We CollectWe may collect:
  • Personal identifiers: Name, email address, phone number, job title, company/organization (e.g., via contact forms, newsletter sign-ups, inquiry submissions).
  • Technical/usage data: IP address, browser type, device information, pages visited, time/date of access, cookies and similar technologies (see Cookie Policy).
  • Professional data: Inquiries about our medical devices, sustainability-focused radiology consumables, or services.
  • Health-related data: We do nottypically collect special category health data (e.g., medical history, diagnoses) through the Site. If any such data is submitted (e.g., in support inquiries), it is processed only as necessary and with appropriate safeguards.

We do not intentionally collect data from children under 16 (or the applicable age in your jurisdiction).

  1. How We Collect Information
  • Directly from you (forms, emails, downloads).
  • Automatically via cookies, analytics tools (e.g., Google Analytics), server logs.
  • From third parties (e.g., analytics providers, business partners—only as permitted).
  1. How We Use Your InformationWe use data for:
  • Responding to inquiries, providing information about our products (e.g., low-plastic radiology consumables).
  • Operating, improving, and securing the Site.
  • Marketing/communications (with consent where required).
  • Complying with legal obligations, enforcing terms, protecting rights/safety.
  • Aggregated/anonymized analysis (non-personal).

Legal bases (GDPR): Consent, contract performance, legitimate interests (e.g., Site functionality, fraud prevention), legal obligations, or (for special category data, if any) explicit consent or substantial public interest/medical purposes.

  1. Sharing Your InformationWe share data with:
  • Service providers (hosting, analytics, email—under strict contracts).
  • Business partners (only with consent or as necessary).
  • Authorities (legal requirements, e.g., FDA/EU competent authorities for regulatory compliance). We do not sell personal data.
  1. International Data TransfersData may transfer outside your country (e.g., to the US or other locations). For EU/EEA/UK data: We use Standard Contractual Clauses (SCCs), adequacy decisions, or other safeguards per GDPR Chapter V.
  2. Data RetentionWe retain data only as long as necessary for the purposes above or legal requirements (e.g., 2–10 years for regulatory/audit purposes in medical device sector). Contact/support data is typically kept for 1–3 years post-interaction.
  3. Your RightsDepending on your location:
  • GDPR/UK GDPR: Access, rectification, erasure, restriction, portability, object (including to marketing), withdraw consent.
  • CCPA/CPRA(California): Know, delete, opt-out of sale/sharing, non-discrimination.
  • Other rights under local laws.

To exercise rights: Contact sales@satmed-health.com . We respond within statutory timeframes (e.g., 1 month for GDPR). You may lodge a complaint with your supervisory authority (e.g., EU Data Protection Authority).

  1. SecurityWe implement reasonable technical/organizational measures (e.g., encryption, access controls) to protect data. No system is 100% secure; we cannot guarantee absolute security.
  2. Health Data / HIPAA NoteOur Site is informational and promotional. We do not collect, store, or process protected health information (PHI) as defined by HIPAA in a way that makes us a covered entity or business associate. If PHI is incidentally received (e.g., via email), we handle it securely and delete/minimize as appropriate. For any health-data processing (e.g., clinical studies), separate notices apply.
  3. Cookies and TrackingSee our separate Cookie Policy for details on cookies, tracking technologies, and consent management.
  4. Changes to This PolicyWe may update this Policy. Changes are posted here with the “Last Updated” date. Material changes may be notified via email or Site notice.
  5. Contact UsFor questions, rights requests, or concerns: Data Protection Officer / Privacy Contact SATMED Health Email: sales@satmed-health.com

By using the Site, you acknowledge this Privacy Policy.

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